This report documents homeowners insurance claim frequency, severity, and loss cost trends from 1997 to 2011. Countrywide and state findings are presented. Special attention is focused on the role of catastrophe-related claims. The study finds that the cost of homeowners insurance claims increased rapidly over the study period, driven primarily by a rapid increase in the severity of all claims and a slow, but steady, increase in the frequency of noncatastrophe-related claims beginning in 2006.