Research Publications

Consumer Responses to the Pandemic and Implications for Insurance

This study reports the findings from an October 2020 survey examining changes in commuting patterns, changes in personal risk exposure, and other topics related to the COVID-19 pandemic and its economic effects. Many of the impacts were more commonly reported among younger, urban, and lower-income respondents.

Patterns in Auto Physical Damage Insurance Claims

The report presents findings from a large collection of claims closed in 2010, 2014, and 2018 under private passenger comprehensive, collision, and property damage liability coverages. Claim information, such as payment details, vehicle age, cause of loss, attorney involvement, and policy deductibles and limits, is presented over time and across states.

Auto Insurance Affordability: Cost Drivers in New York

This report continues the IRC’s examination of key cost drivers in selected states. The specific factors driving high insurance claim costs can vary from state to state. This report looks specifically at injury claim severity, the impact of unlimited benefits, medical treatment, and attorney involvement.

Auto Insurance Telematics & Smartphone Use: Consumer Survey Report

This report explores consumer attitudes and opinions with respect to auto insurance telematics and usage-based insurance. The report finds that many drivers participating in the programs change their driving behavior in response to information provided by their insurance companies about their driving gathered with a telematics device. The report also confirms that many drivers are concerned about the privacy of their personal information.

Attitudes on Home and Vehicle Ownership

This report summarizes findings based on a recent survey conducted on behalf of the IRC regarding personal auto, homeowners, and renters insurance. The survey sample of 2,000 adult respondents was representative of the United States’ general population with respect to age, gender, income, and region.

Trends in Homeowners Insurance Claims, 2019 Edition

This report documents homeowners insurance claim frequency, severity, and loss cost trends from 1997 to 2018. Special emphasis is given to the role of catastrophe-related claims. Countrywide and state findings are presented.

Trends in Auto Injury Claims, 2019 Edition

This updated study finds that auto injury claim severity pushes insurance costs higher.

Auto Insurance Affordability: Cost Drivers in Florida

The report combines information from IRC closed-claim research and other sources and is part of IRC’s ongoing research into the factors driving the affordability of auto insurance.

Auto Insurance Affordability: Cost Drivers in Louisiana

The report combines information from IRC closed-claim research and other sources and is part of IRC’s ongoing research into the factors driving the affordability of auto insurance.